Support
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Every fragrance is available as a 3ml, 5ml, or 10ml decant, so you can try a scent before committing to a full bottle. Stock and pricing are shown per size on each product page.
Yes — every fragrance is genuine. We buy original bottles from authorised distributors and decant (transfer) the fragrance, undiluted, into our own 3ml, 5ml or 10ml containers. We are an independent reseller and are not affiliated with or endorsed by the fragrance brands.
We accept major debit and credit cards, plus Apple Pay and Google Pay where available, all processed securely by Stripe.
Orders within the UAE typically arrive within 2–3 business days — see our Shipping Policy for details.
You can cancel an order yourself from your account's Order History until it ships. If you paid by card, your order shows "Refund pending" until the refund is issued — see our Returns, Refunds & Cancellation Policy.
Sign in and go to Account → Orders to see live status — placed, processing, shipped, or delivered — for every order.
We currently ship within the UAE only — international shipping isn't available yet.
Reach us anytime via the Contact Us page — by email, or raise a complaint or question directly from there.
For hygiene reasons we don't accept returns or exchanges for a change of mind, whether a decant is opened or not. If your order arrives damaged, leaking, faulty or not what you ordered, we'll replace or refund it. See our Returns, Refunds & Cancellation Policy for details.
No. doperfume is an independent reseller. Brand names are used only to identify the original fragrance you are sampling.