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Complimentary shipping over AED 250 · Genuine fragrances, independently decanted

doperfumeDOPERFUME
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Genuine fragrances

Bought from authorised distributors and decanted by us — never diluted.

Sample before you commit

Discovery sizes from 3ml, so you fall in love before you invest.

Discreet, tracked delivery

Complimentary on orders over AED 250, across the UAE.

doperfumeDOPERFUME

The fragrance discovery house — genuine niche and designer perfumes, independently decanted into discovery sizes so you can find your signature scent before committing to a full bottle.

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doperfume independently purchases genuine fragrances from authorised distributors and decants them into smaller containers. We are an independent reseller and are not affiliated with, authorised by, sponsored by or endorsed by any fragrance manufacturer or trademark owner. Brand names are used only to identify the original fragrance and belong to their respective owners.

© 2026 Al Shiraa Trading LLC. All rights reserved.

Sharjah Media City, Sharjah, United Arab Emirates

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Legal

Shipping & delivery policy

Last updated: 30 September 2026

How and when your order reaches you, and what happens if a delivery doesn't go to plan.

1. Where we deliver

We deliver within the United Arab Emirates only. We don't ship internationally yet; if we start, a separate policy will apply to international orders.

2. Delivery times

Orders are usually dispatched within 1–2 business days and arrive within 2–3 business days of confirmation. These are estimates, not guarantees — public holidays, weather and courier delays can add time.

3. Delivery fees

  • Orders under AED 250: AED 25 delivery fee.
  • Orders over AED 250: free delivery.

The exact fee for your order is shown at checkout before you pay, and that amount applies.

4. Our courier

Orders are delivered by our courier partner, Jeebly. We share only your name, phone number and delivery address with them, to deliver your order.

5. Tracking

Follow your order in Account → Orders. We also send WhatsApp updates as your order is processed, shipped and delivered.

6. Receiving your order

Make sure your address and phone number are correct and that someone is available to receive the parcel — the courier may call you to arrange delivery.

Check the parcel when it arrives. If it is damaged or leaking, take a photo and tell us within 48 hours — see our Returns & Refunds Policy.

7. Failed or returned deliveries

If a parcel is returned to us because of an incorrect or incomplete address, repeated failed delivery attempts, refusal without a valid reason, or not arranging delivery with the courier within their delivery window, we will contact you to offer:

  • re-delivery, once you pay a new delivery fee; or
  • a refund of the product price, minus the original delivery fee and any return fee the courier charges us.

To avoid this, please double-check your details at checkout and make sure someone can receive the parcel.

8. Lost or delayed parcels

If your order hasn't arrived within 7 business days of dispatch, contact us with your order number. We will trace it with the courier and, if it can't be found, resend it or refund you in full.

9. Contact

Questions about a delivery? Use our Contact page or email alshiraatradingllc@gmail.com.